Still stuck on something? The team is a message away on the contact page.
Most accounts are live within five minutes of checkout. You'll get a welcome email with your login and a link to the player for your device.
No. MaccTV runs on the Smart TV, phone, laptop, streaming stick or Android box you already own — see the Devices page for the full list.
We run a short trial window from time to time — reach out on the Contact page and we'll let you know if one is currently active.
Yes, you can move between Starter, Royal and Dynasty Crown at any time. Changes take effect from your next billing cycle.
No long-term contract is required. Plans run month to month and can be cancelled before your next renewal date.
Major debit and credit cards are supported, along with a couple of regional payment options depending on your country — ask us on the Contact page for the full list in your region.
We recommend at least 15 Mbps for one smooth HD stream, plus roughly 8 Mbps for every additional simultaneous stream in the house.
Give the player about thirty seconds to match quality to your connection, then restart the app once. If it persists, message support with the channel name and your device type.
Use the form on our Contact page, email us directly, or message us on WhatsApp — every channel reaches a real person on the team.
Send it our way directly and we'll get back to you the same day.
